FREQUENTLY ASKED QUESTIONS
- What time is check in and check out?
Check in from 12:00 p.m. Check out before 12:00 p.m.
- Can I leave the room late?
You must consult at reception; it depends on availability and cannot be guaranteed.
- Can I choose the type of bed in my room? (Large bed – two beds)
Almost all the bedrooms have two beds. It is almost always possible to guarantee a bed for two. It depends, by availability.
- Do the rooms have a balcony or terrace? Can I reserve one?
No.
- Are there non-smoking rooms?
Yes.
- How many storeys does the building have?
Is there a lift?
5 floors. Yes, there is a lift (elevator)
- Is there air conditioning in the rooms? Does it work all year round?
Yes. Yes, it wors all year round.
- Is your hotel adapted for the handicapped?
No.
- Can you keep my luggage when I leave the room?
Yes
- Is there a safe place to park my car? How much does it cost?
There is a public car park one minute from the Hotel Anaco. The cost depends on the time parked, charged by minutes.
- Does the hotel have an Internet or e-mail terminal for guests?
We offer wi-fi free for the guests who have portable computers connectable to the internet.
- Do you have high-speed internet in the room for my portable computer? Is it wireless?
Yes.
- Do you have a quiet, romantic room? How can I reserve it?
No.
- What languages are spoken in Reception?
Spanish and English.
- Where may I rent a car?
Yes, we offer a car hire service.
Hotel Anaco · C/ Tres Cruces, 3. 28013 · Madrid · Spain
Tel.: +34 91 522 46 04 · Fax: +34 531 64 84 |
info@anacohotel.com